Terms & Conditions

1. Introduction

Welcome to Browns of Portmarnock.

These Terms & Conditions govern the use of our website, www.brownsofportmarnock.com, and set out the general conditions relating to restaurant reservations, dining, events and other services provided by Browns of Portmarnock.

By using our website, making a reservation or purchasing tickets for an event, you agree to the applicable terms outlined below, including any additional conditions clearly communicated before confirming a booking or purchase.

Browns of Portmarnock
Portmarnock, Co. Dublin, Ireland

Email: info@brownsofportmarnock.com
Telephone: +353 85 170 4737

2. Website Use

Our website provides information about Browns of Portmarnock, including our menus, opening hours, reservations, events and services.

We make reasonable efforts to ensure that all published information is accurate and up to date. However, menus, prices, availability and opening hours may change.

We reserve the right to update or modify website content as required.

Visitors must not misuse our website or engage in activities that could compromise its security or functionality.

3. Restaurant Reservations

Reservations can be made through our website using OpenTable or by contacting Browns directly.

All reservations are subject to availability and confirmation.

Arrival and Table Holding Policy

We kindly ask guests to arrive promptly for their reserved time.

Tables will ordinarily be held for a maximum of 15 minutes after the scheduled reservation time.

If you anticipate arriving late, please contact us as soon as possible. We will make reasonable efforts to accommodate delayed arrivals, subject to availability.

After 15 minutes, we reserve the right to release the table if we have not been informed of your delay.

Specific seating requests will be accommodated wherever possible but cannot be guaranteed.

4. Cancellations, No-Shows and Group Bookings

Standard Reservations

For standard dining reservations, Browns does not ordinarily require a deposit or card guarantee and does not charge cancellation or no-show fees.

If your plans change, we kindly request that you cancel or amend your booking as early as possible.

Larger Group Reservations

For larger groups, private dining arrangements or special bookings, Browns may require a deposit, card guarantee or agreement to specific cancellation conditions.

Where applicable, the following information will be communicated before the reservation is confirmed:

Any deposit or card guarantee required.
Applicable cancellation deadlines.
Any cancellation or no-show charges.
Whether deposits are refundable or transferable.
Any minimum spend or special booking requirements.

No cancellation or no-show fee will be charged unless the applicable conditions have been clearly disclosed and agreed to at the time of booking.

Deposits and charges will be administered in accordance with applicable Irish consumer protection law.

5. Menus, Pricing and Availability

Our menus are subject to seasonal changes, ingredient availability and supplier deliveries.

While we aim to ensure accuracy, menu items, wines, vintages, prices and descriptions may change without prior notice.

All consumer prices are displayed in euros (€) and include applicable VAT unless otherwise clearly stated.

Where a genuine pricing error occurs, we reserve the right to correct it before accepting an order, allowing customers to accept the corrected price or decline the purchase.

Photographs and descriptions on our website are illustrative.

We cannot guarantee the availability of every dish or beverage at all times.

6. Allergies and Dietary Requirements

Browns of Portmarnock takes food allergies and dietary requirements seriously.

Guests must inform our team of any relevant allergies or intolerances before ordering.

Our kitchen handles ingredients containing a range of allergens. Although reasonable precautions are taken to minimise cross-contact, we cannot guarantee an entirely allergen-free environment.

Allergen information is available from our team.

Guests with severe allergies are encouraged to discuss their requirements directly with a member of staff before placing an order.

7. Alcohol Service

Browns of Portmarnock operates in accordance with applicable Irish alcohol licensing legislation.

Alcohol will only be served to individuals aged 18 or over.

Valid photographic identification may be required.

We reserve the right to refuse alcohol service where legally required or where necessary to maintain a safe environment for guests and staff.

Wine selections and vintages are subject to availability.

8. Ticketed Events and Special Experiences

Browns of Portmarnock may host ticketed events, including wine tastings, themed dining evenings, steak nights, producer dinners and other special experiences.

Tickets may be purchased online or through other booking channels made available by Browns.

Event Bookings and Payments

Payment may be required in full at the time of booking to secure attendance.

Event prices, inclusions, booking conditions and relevant cancellation policies will be clearly communicated before purchase.

A booking is confirmed once payment has been accepted and confirmation has been issued.

Event Cancellations and Refunds

Customer cancellations will be handled in accordance with the specific cancellation policy communicated before purchase and applicable consumer legislation.

For catering or leisure activities booked for a specific date or period, the statutory 14-day cooling-off right generally does not apply. Any additional refund or transfer rights offered by Browns will be stated in the relevant event booking conditions.

Where Browns cancels an event, customers will be entitled to a refund of the amounts paid for the cancelled service, unless they voluntarily accept an alternative arrangement.

Where an event must be rescheduled, customers will be informed as soon as reasonably possible and offered appropriate options in accordance with their legal rights.

Event Changes

Browns may make reasonable changes to event menus, featured wines, producers or arrangements where necessary due to availability or circumstances outside our control.

Where a material change significantly affects the experience purchased, customers will be informed and offered an appropriate remedy in accordance with applicable law.

9. Gift Vouchers

Browns of Portmarnock intends to introduce gift vouchers in the future.

Once available, their purchase and redemption will be governed by clearly communicated voucher conditions and applicable Irish consumer protection legislation.

Gift vouchers covered by the Consumer Protection (Gift Vouchers) Act 2019 will be valid for a minimum of five years from the date of purchase, unless issued without an expiry date.

Customers will be able to use such vouchers across multiple transactions and redeem more than one voucher towards a purchase, in accordance with applicable law.

Any expiry date and other relevant conditions will be communicated at the time of purchase.

10. Accessibility

We are committed to providing a welcoming and inclusive experience for all guests.

Our premises offer wheelchair access and an accessible customer toilet.

Guests requiring additional assistance are encouraged to contact us in advance so that we can make reasonable arrangements wherever possible.

Further information is available in our Accessibility Statement.

11. Customer Conduct

We ask all guests to treat our staff, fellow customers and premises with courtesy and respect.

We reserve the right to refuse service or request that individuals leave the premises where behaviour is threatening, abusive, discriminatory, dangerous or otherwise seriously disruptive, provided that any such action is lawful.

Guests may be held responsible for damage caused deliberately or through negligence, in accordance with applicable law.

12. Third-Party Booking and Payment Services

Our website may use third-party services, including OpenTable, to manage restaurant reservations.

Such services may be subject to their own terms and privacy policies.

Where payment or booking details are processed through external providers, those providers may independently administer relevant aspects of the transaction.

Nothing in this section removes any legal responsibility Browns owes to its customers.

13. Privacy and Data Protection

We respect the privacy and personal information of our customers.

Personal information collected through reservations, enquiries, website interactions or purchases will be processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Further information is available in our Privacy Policy.

14. Intellectual Property

Unless otherwise stated, original website content, including our branding, photographs, text, menus, graphics and designs, belongs to Browns of Portmarnock or is used with permission.

Content may not be reproduced or commercially distributed without appropriate authorisation.

15. Liability and Consumer Rights

We take reasonable steps to provide safe, professional and reliable services.

However, temporary website interruptions, technical issues or circumstances outside our reasonable control may occasionally affect the availability of our online services.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or restricted, including liability for death or personal injury caused by negligence.

Nothing in these terms affects customers' statutory rights under Irish consumer protection legislation.

16. Changes to These Terms

Browns of Portmarnock reserves the right to amend these Terms & Conditions to reflect changes in our operations, services or legal obligations.

Updated terms will be published on our website with a revised date.

Changes will not retrospectively alter the contractual terms of confirmed bookings or completed purchases without a lawful basis.

17. Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes arising in connection with our services will be subject to the jurisdiction of the Irish courts, without prejudice to mandatory consumer rights or jurisdictional protections.

18. Contact Information

For enquiries regarding these Terms & Conditions, reservations, events or our services, please contact: