Privacy Policy

Last updated: 18 October 2026

1. Introduction

At Browns of Portmarnock, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, make a restaurant reservation, attend an event, contact us or use our services.

We process personal information in accordance with applicable Irish and European data protection legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Who We Are

Browns of Portmarnock is operated by Browns Wine Bar Limited, a company registered in Ireland.

Legal Company Name: Browns Wine Bar Limited
Company Registration Number: 817788
Trading Name: Browns of Portmarnock
Location: Portmarnock, Co. Dublin, Ireland

Website: www.brownsofportmarnock.com
Email: info@brownsofportmarnock.com
Telephone: +353 85 170 4737

Browns Wine Bar Limited is the data controller responsible for personal information processed for our own business purposes.

For privacy enquiries, please contact us using the details above.

3. Information We Collect

Depending on how you interact with Browns, we may collect the following categories of personal information.

Personal and Contact Information

Name
Email address
Telephone number
Information voluntarily provided through enquiries or correspondence

Restaurant Reservation Information

Reservation date and time
Number of guests
Contact details
Seating preferences
Special requests
Relevant booking history
Dietary or accessibility requirements voluntarily disclosed

Payment and Transaction Information

When you purchase food, beverages, event tickets or other services, we may process transaction details including the amount paid, purchase date, payment status and refund information.

Card payments are handled through payment service providers, including Square where applicable. We do not require customers to provide their full payment card details directly to us through ordinary website enquiries.

Website Usage Information

When you visit our website, certain technical information may be collected, including:

IP address
Browser and device information
Pages visited
Website interaction information
Cookie preferences
Technical and diagnostic information

The exact information collected depends on the website features and cookies in use.

4. How We Use Your Information

We use personal information for legitimate business purposes, including:

Managing and confirming restaurant reservations.
Responding to enquiries and customer requests.
Providing food, beverages and hospitality services.
Processing payments, refunds and event bookings.
Managing private dining and special events.
Communicating relevant booking changes or cancellations.
Meeting legal, accounting and tax obligations.
Maintaining website functionality and security.
Improving customer service and business operations.
Sending promotional communications where permitted by law.

We do not sell customer personal information to third parties.

5. Legal Basis for Processing Personal Data

Under the GDPR, we rely on appropriate lawful bases depending on the reason for processing personal information.

Performance of a Contract

Where processing is necessary to manage restaurant reservations, fulfil event bookings, provide purchased services or process related payments and refunds.

Legal Obligations

Where information must be retained or processed to comply with applicable tax, accounting, regulatory or other legal requirements.

Legitimate Interests

Where necessary for the reasonable operation of our business, including handling customer enquiries, maintaining service quality, preventing fraud and protecting website security, provided these interests are not overridden by individuals' rights and freedoms.

Consent

Where consent is legally required, including for certain marketing communications, non-essential cookies or other optional processing activities.

Where we rely on consent, it may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Restaurant Reservations and OpenTable

Our restaurant reservations are managed through OpenTable.

When making a reservation, you may be asked to provide your name, contact details, party size, preferred booking time and relevant special requests.

This information is used to manage your reservation and provide an appropriate dining experience.

OpenTable may process personal information both as an independent data controller for its consumer services and as a data processor for restaurant guest information managed on behalf of Browns.

OpenTable operates under its own privacy policy, which customers can review at:

https://www.opentable.com/c/legal/privacy-policy/

7. Payments and Square

We use Square to process card payments and manage certain transactions.

Where applicable, Square processes payment information under its own security and privacy arrangements.

Browns may retain transaction records, payment amounts, dates, receipts and refund information for accounting, customer service and legal compliance purposes.

Payment information is only shared with relevant providers where necessary to complete or administer transactions.

8. Ticketed Events and Special Experiences

When you book or purchase tickets for wine tastings, themed dining evenings, private experiences or other events, we may collect personal information necessary to manage your attendance.

This may include your name, contact details, ticket quantity, payment status, booking preferences and information you voluntarily provide about your requirements.

We use this information to confirm bookings, administer payments, communicate event details and manage any changes or cancellations.

We will not automatically add customers to promotional mailing lists simply because they have purchased an event ticket.

9. Special Category Information

Customers may occasionally disclose information about allergies, health-related dietary requirements or accessibility needs.

Where this information constitutes special category personal data under GDPR, we will process it only where an appropriate legal basis and additional legal condition apply, including explicit consent where appropriate.

We use such information solely for relevant customer assistance, safety and service arrangements, and restrict access to staff who reasonably need it.

Customers should only provide information necessary for us to accommodate their requirements.

10. Marketing Communications

We may occasionally offer newsletters, event announcements, wine tasting invitations or promotional communications.

Where required by law, we will obtain your consent before sending electronic marketing communications.

Customers may withdraw their consent or unsubscribe from marketing communications at any time.

Transactional messages, including reservation confirmations, booking amendments and event information, are separate from promotional marketing.

We will not use customer booking details for unrelated promotional purposes without an appropriate lawful basis.

11. Cookies and Website Analytics

Our website is hosted on Wix and may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function and, where enabled, provide information about website performance and visitor interactions.

Cookies may include:

Essential cookies: Necessary for website functionality, security and basic services.
Functional cookies: Used to remember certain website preferences.
Analytics cookies: Used to understand website traffic and improve performance, where enabled.
Marketing cookies: Used for advertising or promotional measurement, where enabled.

Where consent is required, non-essential cookies will not be activated until the visitor has provided appropriate consent.

Visitors may manage applicable cookie preferences through our website's cookie settings and their browser settings.

Further information about cookies may be provided through our website's cookie consent interface.

12. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate our business.

These may include:

Wix, our website hosting provider.
OpenTable, our restaurant reservation provider.
Square, our payment processing provider.
IT, website and business support providers.
Professional advisers, including accountants and legal advisers.
Relevant public authorities where disclosure is legally required.

We share only information reasonably necessary for the relevant purpose and take appropriate steps to protect personal data.

Third-party providers may act as data processors or independent controllers depending on the service provided.

13. International Data Transfers

Certain service providers may process or store information outside Ireland or the European Economic Area.

Where personal information is transferred to a country outside the EEA, we will ensure that an appropriate transfer mechanism or safeguard applies where required under GDPR.

Such safeguards may include European Commission adequacy decisions or approved Standard Contractual Clauses and supplementary measures where necessary.

Customers may contact us for further information about relevant transfer safeguards.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the type of information, the relevant business purpose and applicable legal obligations.

For example:

Reservation information is retained for as long as necessary to manage bookings, maintain appropriate guest records and resolve relevant enquiries or disputes.
Customer enquiries are retained for as long as necessary to respond and manage any related follow-up.
Transaction and accounting records are retained for the periods required under applicable Irish tax and accounting legislation.
Marketing contact information is retained until consent is withdrawn or the information is no longer required, subject to limited records needed to respect opt-out requests.
Website and technical information is retained according to the purposes and applicable settings of the relevant services.

Where information is no longer required, it will be securely deleted or anonymised, unless continued retention is legally justified.

15. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include restricted access to business systems, secure payment processing, appropriate account security and the use of reputable technology providers.

Although we take data protection seriously, no method of electronic storage or transmission can be guaranteed to be completely secure.

16. Your Data Protection Rights

Under GDPR, individuals have a number of rights in relation to their personal data, subject to applicable conditions and exemptions.

These include:

Right of access: Request a copy of personal information we hold about you.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of personal information where the relevant legal conditions apply.
Right to restriction: Request that certain processing be limited.
Right to data portability: Receive certain personal information in a structured, commonly used format where applicable.
Right to object: Object to certain processing, including direct marketing.
Right to withdraw consent: Withdraw consent where processing relies upon it.
Rights relating to automated decision-making: Exercise applicable protections concerning certain solely automated decisions.

To exercise your rights, please contact:

info@brownsofportmarnock.com

We will respond to valid requests within the timeframes required by applicable data protection law, generally within one month.

We may request reasonable information to verify your identity before disclosing personal data.

17. Complaints

If you have concerns about how we process your personal information, we encourage you to contact us so we can investigate and address the matter.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Data Protection Commission
Website: https://www.dataprotection.ie

18. Children's Privacy

Our website and services are directed primarily towards adults making dining reservations, enquiries or purchases.

We do not knowingly collect children's personal information for marketing purposes without an appropriate lawful basis.

Where information about children is provided as part of a family reservation, it will be handled only as necessary for the relevant booking or service.

19. External Websites

Our website may contain links to external websites, including OpenTable, social media platforms and other third-party services.

These websites operate under their own privacy policies and data protection arrangements.

We encourage visitors to review the privacy notices of third-party services before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, service providers or legal requirements.

The latest version will be published on our website together with the date of the most recent update.

Where required by law, we will provide additional notice or obtain consent before introducing materially different processing activities.

21. Contact Us

For any questions about this Privacy Policy or the handling of your personal information, please contact:

Browns of Portmarnock
Operated by Browns Wine Bar Limited
Company Registration Number: 817788
Portmarnock, Co. Dublin, Ireland

Email: info@brownsofportmarnock.com
Telephone: +353 85 170 4737
Website: www.brownsofportmarnock.com